Frequently Asked Questions

Everything you need to know about shopping with NUK

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by destination, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return policy for all unworn items with original tags attached. Please visit our returns portal to generate a prepaid shipping label.

How do I find the right size?

Every product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as our fits range from slim to oversized depending on the collection.

Which payment methods do you accept?

NUK accepts all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and buy-now-pay-later options through Klarna and Afterpay.

Are your garments ethically produced?

Yes, NUK is committed to sustainable fashion. We work exclusively with certified factories that ensure fair wages, safe working conditions, and reduced environmental impact.

Can I modify or cancel my order after it's placed?

To ensure fast delivery, we process orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.